What is a SYNKROS? It is the Emerald Island Casino’s New Comprehensive Software System! 

What is a SYNKROS? It is the Emerald Island Casino’s New Comprehensive Software System! 

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The Emerald Island Casino is proud to announce that in the coming week it will install SYNKROS, a comprehensive gaming enterprise management system from Konami Gaming. The “Go Live” date for the new system is April 17-19, 2017!

SYNKROS will help our team to manage all aspects of the Emerald Island Casino in real time, so that we can continue to provide outstanding customer service to you, our guests. We pride ourselves on providing traditional, personalized customer service coupled with cutting edge technology. The system will help manage the gaming and non-gaming aspects of Emerald Island Casino seamlessly from the Grille to the Rewards Center to player notifications right at your favorite reel or video poker machines.  Here are some great new features to look forward to: – A larger and easier to read promotions screen – Alerts regarding point earnings status for daily cash bonuses and special promotions – An enhanced dashboard to allow you to track your Emerald Island Casino Rewards Center Account – More information at your fingertips – New special edition membership cards. New card, but you retain your old player’s card number!  This new system will replace our old software system which is almost fourteen years old and badly in need of an update. Rest assured that we will still offer our guests all of the great benefits and promotions you have come to know and expect from the Emerald Island Casino! Your player’s card number will remain the same, and we will continue to offer our generous daily point multipliers and promotions. Point values and our flexible redemption options (including Reward Center Merchandise, Grille Vouchers and Exclusive Vendor Partner redemptions) will also remain the same!! At the Emerald Island Casino we really do put our players’ satisfaction first. Introducing the freshest gaming technology while still offering the classic games you enjoy is just the first step! In the Fall of 2017, the Emerald Island Casino will add 50 new slot machines, a new and expanded Rewards Center, and two additional patron restrooms. Coming soon, the Emerald Island Casino will also be one if the first casinos in the Las Vegas Valley to offer exciting new skill based slot games.  Think Different. Think Better. Think the Emerald Island Casino – the Jewel of Henderson! 
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