it will install SYNKROS, a comprehensive gaming enterprise management
system from Konami Gaming. The “Go Live” date for the new system is
April 17-19, 2017!
SYNKROS will help our team to manage all aspects of the Emerald Island
Casino in real time, so that we can continue to provide outstanding
customer service to you, our guests. We pride ourselves on providing
traditional, personalized customer service coupled with cutting edge
The system will help manage the gaming and non-gaming aspects of Emerald
Island Casino seamlessly from the Grille to the Rewards Center to player
notifications right at your favorite reel or video poker machines.
Here are some great new features to look forward to:
– A larger and easier to read promotions screen
– Alerts regarding point earnings status for daily cash bonuses and
– An enhanced dashboard to allow you to track your Emerald Island
Casino Rewards Center Account
– More information at your fingertips
– New special edition membership cards. New card, but you retain your
old player’s card number!
This new system will replace our old software system which is almost
fourteen years old and badly in need of an update. Rest assured that we
will still offer our guests all of the great benefits and promotions you
have come to know and expect from the Emerald Island Casino! Your
player’s card number will remain the same, and we will continue to offer
our generous daily point multipliers and promotions. Point values and
our flexible redemption options (including Reward Center Merchandise,
Grille Vouchers and Exclusive Vendor Partner redemptions) will also
remain the same!!
At the Emerald Island Casino we really do put our players’ satisfaction
first. Introducing the freshest gaming technology while still offering
the classic games you enjoy is just the first step! In the Fall of
2017, the Emerald Island Casino will add 50 new slot machines, a new and
expanded Rewards Center, and two additional patron restrooms. Coming
soon, the Emerald Island Casino will also be one if the first casinos in
the Las Vegas Valley to offer exciting new skill based slot games.
Think Different. Think Better. Think the Emerald Island Casino – the
Jewel of Henderson!